Browse the common questions below or join our Telegram support group for real-time help from the CreedPay team and community.
Get live support on Telegram
Our support team and community are active in our Telegram group. Whether you have a transaction issue or just a quick question, we respond fast.
Transactions and Settlement
Questions about send times, failed transactions, wrong networks, or missing Naira.
Account and KYC
Help with registration, identity verification, limits, and account settings.
Referrals and Earnings
Understanding your referral code, tracking rewards, and payout questions.
Swap and Bridge
Help connecting your wallet, swap errors, bridge delays, or unsupported tokens.
Still need help?
Our team is ready to help you directly. Join the group and send us a message.
Join Telegram Group